Sales Policy

Effective Date: January 3, 2025

Welcome to Media-Pariz! This Sales Policy outlines the terms and conditions that apply when you purchase products from our website or physical store. By making a purchase, you agree to the terms below. Please review this policy carefully.

1. Product Availability

  • In-Stock Items: We strive to maintain accurate inventory levels, but product availability is subject to change without notice. If an item is unavailable after your order is placed, we will notify you promptly and provide alternatives or a full refund.
  • Pre-Orders: For items marked as pre-order, estimated delivery dates are provided, but delays may occur. You will be updated in case of changes.

2. Pricing

  • Accurate Pricing: While we aim for accuracy, errors in pricing or product descriptions may occur. We reserve the right to cancel or modify orders in such cases. You will be notified of any discrepancies before proceeding.
  • Taxes and Fees: Prices displayed are exclusive of applicable sales tax, which will be calculated at checkout based on your location.
  • Discounts and Promotions: Discounts and promotional offers are subject to terms and conditions specified at the time of the offer and cannot be combined unless explicitly stated.

3. Payment Terms

  • Accepted Payment Methods: We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment gateways. All transactions are processed securely.
  • Authorization: By placing an order, you authorize Media-Pariz to charge your payment method for the full amount of the purchase, including any applicable taxes and shipping charges.
  • Payment Issues: If your payment is declined or cannot be processed, we will contact you to resolve the issue. Unresolved payment issues may result in order cancellation.

4. Order Processing and Confirmation

  • Processing Time: Orders are typically processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
  • Order Confirmation: After placing your order, you will receive an email confirmation with details. This email does not guarantee order acceptance, as additional verification may be required.

5. Shipping and Delivery

  • Shipping Fees: Shipping costs are calculated based on the weight, size, and destination of your order and will be displayed at checkout.
  • Delivery Time: Estimated delivery times depend on the shipping method selected and your location. While we strive to meet these timelines, delays may occur due to factors outside our control.
  • International Shipping: We currently ship only within the United States.
  • For more details, refer to our Shipping Policy.

6. Returns and Refunds

If you are not satisfied with your purchase, you may be eligible for a return or refund. For details on eligibility, timelines, and procedures, please refer to our Returns Policy.

7. Warranty

  • Manufacturer’s Warranty: Many of our products come with a manufacturer’s warranty. The warranty terms vary by product and brand and are typically included with the product packaging or detailed on the product page.
  • Warranty Claims: For assistance with warranty claims, please contact us at info@media-pariz.com.

8. Cancellations

  • Order Changes or Cancellations: Orders can be modified or canceled within 24 hours of placement. Contact us promptly at (219) 736-5498 or info@media-pariz.com. After this period, we may not be able to accommodate changes, especially if the order has been processed or shipped.

9. Limitation of Liability

Media-Pariz is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products. Our liability is limited to the amount paid for the purchased product.

10. Contact Information

For any inquiries regarding our sales policy, please contact us:

At Media-Pariz, we are dedicated to providing exceptional products and services. Thank you for choosing us, and we look forward to serving you!