Shipping Policy

Effective Date: January 3, 2025

At Media-Pariz, we strive to provide a seamless and efficient shipping experience for our customers. This Shipping Policy outlines the terms and conditions related to the shipment of products purchased through our website.

1. Shipping Locations

  • We currently ship within the United States only.
  • International shipping is not available at this time.

2. Shipping Methods and Costs

  • Shipping Options: During checkout, you can select your preferred shipping method. Options may include standard, expedited, and overnight delivery.
  • Shipping Fees: Costs are calculated based on the weight, size, and destination of your order and will be displayed at checkout.
  • Free Shipping: Occasionally, we offer free shipping promotions. Details of such offers will be clearly mentioned on our website.

3. Processing Time

  • Orders are typically processed within 1-3 business days of placement.
  • Orders placed on weekends or holidays will be processed on the next business day.

4. Delivery Times

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Expedited Shipping: Estimated delivery within 2-3 business days.
  • Overnight Shipping: Estimated delivery within 1 business day.

Please note that delivery times are estimates and may vary due to external factors such as weather, holidays, or carrier delays.

5. Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment. If you do not receive this email within 48 hours of placing your order, please contact us at info@media-pariz.com or call (219) 736-5498.

6. Address Accuracy

It is the customer’s responsibility to provide accurate and complete shipping information. Media-Pariz is not liable for delays or non-delivery caused by incorrect or incomplete addresses. If an error is discovered after placing the order, contact us immediately to correct it.

7. Shipping Restrictions

  • Some products may have shipping restrictions due to their size, weight, or nature.
  • If a product cannot be shipped to your location, we will notify you and provide alternative options.

8. Lost or Damaged Shipments

  • Lost Shipments: If your order is not delivered within the expected timeframe, please contact us so we can investigate and resolve the issue.
  • Damaged Shipments: If your order arrives damaged, please notify us immediately at info@media-pariz.com with photos of the damage. We will arrange for a replacement or refund.

9. Delays

While we strive to meet all delivery estimates, delays can occur due to factors beyond our control (e.g., weather, carrier issues). We are not responsible for such delays but will do our best to keep you informed and assist in resolving any issues.

10. Local Pick-Up

At this time, we do not offer a local pick-up option. All orders are shipped to the address provided at checkout.

11. Returns and Shipping Costs

For information on returning items and whether shipping fees are refundable, please refer to our Returns Policy.

12. Contact Us

If you have any questions about our Shipping Policy or need assistance, please contact us:

At Media-Pariz, we are committed to providing you with reliable and efficient shipping services. Thank you for shopping with us!